Privacy Policy – RATIB HERBAL CARE
Effective Date: 14.01.2025
At RATIB HERBAL CARE, we are committed to protecting your personal information and
respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose
your information when you interact with us through our website, mobile applications, or directly
through customer support.

1. Information We Collect
We may collect the following types of information:
Personal Information
 Name
 Contact Number
 Email Address
 Shipping & Billing Address
 Payment Details (processed securely via third-party gateways)

2. How We Use Your Information
We use your information to:
 Process and fulfill your orders
 Communicate about your purchases or service requests
 Provide customer support
 Improve our website and services
 Send promotional offers (only with your consent)
 Maintain legal and accounting records

3. Data Protection & Security
 Your data is stored securely on protected servers.

 We use SSL encryption, secure payment gateways, and access controls.
 We do not sell or share your personal information with any third parties, except:
o Courier and logistics partners (to deliver your order)
o Payment processors (to handle payments securely)
o Legal authorities (only when required by law)

4. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable
cookies via your browser settings. However, doing so may affect website functionality.

5. Marketing & Communications
 You may receive promotional messages from us if you opt in during checkout or
registration.
 You can opt out anytime by clicking the “Unsubscribe” link in our emails or contacting
our support.

6. Your Rights
You have the right to:
 Access the personal data we hold about you
 Request corrections or deletion
 Withdraw consent for marketing
 Request information on how your data is used
To exercise your rights, email us at ratibherbalcare@gmail.com

7. Children’s Privacy
Our products and services are not intended for individuals under the age of 18. We do not
knowingly collect personal data from minors.

8. Policy Updates

We may update this Privacy Policy occasionally. The latest version will always be available on
our website with the effective date clearly mentioned.

9. Contact Us
For questions or concerns about this Privacy Policy, please contact:
RATIB HERBAL CARE

Privacy Policy

At Ratib Herbal Care, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal data when you interact with our website, services, or products.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: When you contact us, make inquiries, or register for services, we may collect personal details such as your name, email address, phone number, mailing address, and other relevant data.
  • Non-Personal Identification Information: We may collect non-identifiable data such as IP addresses, browser types, and website usage statistics through cookies and other tracking technologies.

2. How We Use Your Information

The information we collect is used to:

  • Process orders for products or services.
  • Provide customer support and respond to inquiries.
  • Improve our website and services.
  • Send promotional and marketing materials, if you have opted-in to receive them.
  • Comply with legal obligations and prevent fraud or unauthorized activities.

3. Data Sharing and Disclosure

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share information with:

  • Service Providers: We may share data with third-party companies that assist in the operation of our business, such as payment processors, shipping companies, or marketing agencies.
  • Legal Compliance: If required by law, we may disclose your personal information to authorities or legal bodies in accordance with applicable regulations.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.

However, no method of internet transmission or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track website usage patterns. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some features of our website.

6. Your Rights

As a user, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of any inaccurate or incomplete personal data.
  • Deletion: Request the deletion of your personal data, subject to legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected information from a child, please contact us to have it removed.

8. Changes to This Privacy Policy We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the revised date.